Our Step-by-Step Buying Process
Initial Inquiry & Product Selection
Submit your inquiry through our contact form or email. Specify product type, quantity, and any special requirements. We'll provide detailed specifications and current pricing.
Product Specification Agreement
Review and agree on product specifications: grade, moisture content, packaging, and quality standards. We'll provide a detailed proforma invoice with all terms.
Contract & Payment Terms
Sign the sales contract with clear payment terms. Choose from various payment options: T/T, L/C, or escrow services for added security.
Quality Inspection & Documentation
Optional third-party inspection (SGS, Intertek) available. We'll prepare all export documents: commercial invoice, packing list, certificate of origin.
Export Licensing & Shipping
We handle all export permits and licenses. Arrange shipping from Dar es Salaam, Mombasa, or Durban ports. Provide shipping documents and tracking.
Delivery & After-Sales Support
Track your shipment. Receive goods at your port. Our team provides follow-up support and assistance with any post-delivery requirements.
Required Documents Checklist
Complete documentation ensures smooth transactions and customs clearance.
- Signed Proforma Invoice
- Sales Contract Agreement
- Certificate of Origin (if applicable)
- Phytosanitary Certificate (for agricultural products)
- Quality Inspection Certificate (SGS/Intertek)
- Packing List
- Commercial Invoice
- Bill of Lading/Air Waybill
- Insurance Certificate
- Export License (processed by us)
Risk Management & Best Practices
- Always request product samples before large orders
- Use third-party inspection services for quality verification
- Verify all export licenses and permits are in order
- Ensure proper insurance coverage for shipments
- Maintain clear communication throughout the process
- Keep copies of all documents and correspondence
- Consider using escrow services for first-time transactions
- Verify shipping routes and estimated delivery times
Ready to Start Your Order?
Contact our sales team for personalized assistance with your purchase.
Contact Sales Team